Privacy Policy

1. Who we are

This privacy notice explains how SR-TEK Limited (“we”, “us”, “our” or “SR-TEK”) collects, uses, and protects personal data when you contact us, request a quotation, place an order, or otherwise deal with us in the course of business. For the purposes of applicable data protection law, SR-TEK is the data controller of the personal data described in this notice. Company: SR-TEK Limited Registered office: Henge Barn, Pury Hill Business Park, Alderton Road, Towcester, Northamptonshire, England, NN12 7LS Company number: 6893423 Contact for data protection queries: info@sr-tek.com

2. The personal data we collect

Because we deal with business customers, the personal data we handle is usually limited to business contact information. Depending on your dealings with us, we may collect: Name and job title Business email address and business telephone number Business name, address, and the nature of your enquiry or order Correspondence and records of communications between us Order, quotation, invoicing, and payment-related information Technical information you provide in connection with an enquiry or order We collect this data directly from you, through our website contact and enquiry forms, and through direct email and telephone contact with you in the course of business.

3. How we use your personal data and our legal bases

We use your personal data for the following purposes. Under UK GDPR we must have a lawful basis for each use; the relevant basis is shown alongside each purpose. Responding to your enquiries and providing quotations — necessary for our legitimate interests in responding to potential and existing customers, and/or to take steps at your request prior to entering a contract. Processing, fulfilling, and administering orders — necessary for the performance of a contract with you (or with the business you represent), and our legitimate interests in managing customer relationships. Invoicing, payment, and credit control — necessary for performance of a contract and for our legitimate interests in being paid and managing credit risk. Providing warranty, after-sales, and technical support — performance of a contract and our legitimate interests in supporting customers. Meeting legal, regulatory, accounting, and record-keeping obligations — necessary for compliance with our legal obligations. Improving our website and understanding how it is used — our legitimate interests, supported by your consent to non-essential cookies where required (see section 7).

4. Marketing communications

Where permitted by law, we may contact you about products, services, business marketing communications and offers that may be relevant to your business. You can ask us to stop sending marketing communications at any time by contacting us using the details in section 1, or by using the unsubscribe link in any marketing email.

5. Who we share your personal data with

We do not sell your personal data. We may share it with: Service providers, who process data on our behalf, such as IT, cloud hosting, email, and software providers (for example, standard business cloud tools), under appropriate contractual safeguards. Couriers, carriers, and logistics providers, where needed to fulfil and deliver an order. Professional advisers such as accountants, auditors, and lawyers. Payment processors and banks, to process payments. Regulators, authorities, or other third parties where required by law, or to establish, exercise, or defend legal claims.

6. International transfers

We are based in the United Kingdom. Some of the standard cloud-based tools we use to run our business (for example, email and document services) may involve personal data being stored or processed outside the UK by our providers. Where personal data is transferred outside the UK, we rely on our providers' safeguards to ensure it receives an equivalent level of protection — for example, transfers to countries the UK Government recognises as providing adequa